Privacy Policy

1. Information We Collect

We collect information in a few different ways when you visit our site or work with us:

• Information you provide. When you fill out a contact form, request a quote, or email us, we may collect your name, email address, phone number, company name, and any details you share.
• Information collected automatically. Like most websites, we automatically collect certain data such as your IP address, browser type, device information, pages visited, and how you interact with our site.
• Cookies and similar technologies. We use cookies and analytics tools to understand how visitors use our site and to improve your experience.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you request;
• Operate, maintain, and improve our website and offerings;
• Send you updates, proposals, or marketing communications (only where permitted);
• Analyse site usage and performance;
• Protect our website and comply with legal obligations.

3. Cookies

Cookies are small text files stored on your device. We use them to remember your preferences, understand site traffic, and improve functionality. You can control or disable cookies through your browser settings, though some parts of the site may not work as intended if you do.

4. How We Share Information

We do not sell your personal information. We may share it only in limited circumstances:

• With trusted service providers who help us operate our business (such as hosting or analytics providers), under confidentiality obligations;
• When required by law, regulation, or valid legal process;
• To protect the rights, property, or safety of Lotus WebTek, our clients, or others.

5. Data Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

7. Your Rights

Depending on your location, you may have the right to access, correct, update, or delete the personal information we hold about you, or to object to certain processing. To exercise any of these rights, please contact us using the details below.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review it periodically.